Not happy with your order? We've made returning easy. You have 30 days from receipt to return any item.
From the date you receive your order.
Refunded back to the card or method used.
Once we receive and inspect the return.
Items must be unused and in the same condition as received, in their original packaging, and accompanied by proof of purchase.
Contact us via our contact page with your order number and reason for return. We'll send you a return authorisation and instructions. Securely repackage the item and ship it to the address we provide.
To exchange for a different style or product, follow the return process above and place a new order for the item you'd like instead.
If you receive a damaged or defective item, contact us immediately with photos of the item and packaging. We'll arrange a replacement or full refund, and we'll cover the return shipping cost.
We're happy to help — get in touch and we'll get back to you as soon as possible.